Choosing the best company for water damage restoration

By | February 7, 2016

Choosing best company for water damage restoration

As with any large purchase, it is important to do your research and compare quality and services from a few different companies. Find out what types of services each company offers and ask for a quote breakdown so you know exactly what you are paying for. While it can be tempting to simply go with the company that quoted the lowest price, you need to make sure that you choose the best company for the job. Working with a contractor who isn’t qualified for the water damage in your home can result in additional damage and costs in the long run.

Note: When choosing between two companies, remember that quality is more important than price point. This will actually save you money in the long run.

Following are the points to keep in mind before choosing a company for the waste damage restoration.

  1. Choose only certified professionals to perform such services. Certification through the Institute of Inspection, Cleaning and Restoration Certification (IICRC) is a sign that a professional has received the most up to date training and is knowledgeable in the latest techniques and technologies employed during repairs. The IICRC operates a Certified Firm registrant-only database on its site, making it easy to find a local, certified professional without trouble.

This certification will include:

  • Proper detection of water levels, including ambient moisture.

  • Proper equipment and standards in its usage.

  • The safest techniques for removing water from an area quickly.

  • Minimize the removal of structure materials.

  • Thermal imaging cameras and moisture meters

  • Detailed – written moisture monitoring records for verification

  • Pollution liability Insurance (in addition to other standard insurances)

  1. Do not select a technician based only on the price or an insurance company’s. If you don’t know which company to choose, do not panic. Speak to neighbours or friends who have had to hire a technician recently and try to get a recommendation from them.

  2. Choose a company that offers a range of water damage restoration services. The easiest way to determine the expertise of a firm is to see if they provide a full range of options for homeowners. Mold remediation, for example, is often needed given how quickly mold can set in. This is a standard field of knowledge that advanced technicians should possess. If a company doesn’t offer mold remediation, it may not be prepared for all job settings.

  3. Choose a company with a rapid response time. Optimally, you want a water restoration company that’s prepared to initiate the clean-up of water damage within one hour of receiving your call for help. In a crisis involving water damage, a prompt response is critical to control the amount of damage. Local companies are probably your best candidates, but the company does not have to be local if it can promise your prompt service.

  4. Choose a company that has experience working with insurance companies and will be able to expedite your claims and reimbursement.

  5. Choose a company that is prepared to quote you a price estimate and a list of the services they will perform before any work begins. Some companies charge a flat rate for water damage remediation services, while others charge an hourly fee. Even companies that charge an hourly fee should be able to provide you with an estimate of the number of hours it will take then to clean your premises.

  6. Choose a company that uses the latest, most sophisticated equipment for water extraction and pump outs, structural drying and dehumidification, and mold remediation. High-speed evaporation should take no longer than 30 hours. That’s best accomplished with first rate equipment. The longer the drying process takes; the more damage will occur.

Finally, once you have chosen a water damage restoration company, but before they have performed the services agreed upon, ask them what reporting they provide after the project is finished. This reporting should include a copy of the final report, the moisture readings taken throughout the process, mapping documents, and any thermal imaging pictures they have taken.

Follow these steps and select best company for water damage Restoration.


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